Raleigh

(919) 676-8882

Wake Forest

(919) 676-8882

Greater Cary

(919) 676-8882

Durham & Chapel Hill

(919) 676-8882

Heat Pump Repair

heat pump outsideIf your heat pump has failed, call the heating experts in Raleigh, Expert Express. Our technicians are the most experienced, servicing all heat pump brands including Trane, Rheem, York, Temp Star, Ruud, Bryant, Carrier, Goodman, and Amana, among others.

Heat Pump Replacement

If you need your heat pump replaced, we'll bring the right one to you and install it professionally, usually in minutes. We'll help you choose the right heating solution for your home, based on your home's needs, and your budget.

Frequently Asked Questions

Does a heat pump really run backwards in the winter?

How Heat Pumps work

No, this is one of the wildest of all tales that never seems to die. A heat pump actually runs the same way all the time, never in reverse or backwards. It collects heat from the outside air and transfers it indoors, where a fan unit can blow it through your home. Similarly, it removes heat from your home in the summer and transfers the heat outside. You can experience this by placing your hand over the condensing unit outside in the summer. You will feel extra hot air blowing onto your palm.

Is it cheaper to run a heat pump or a gas furnace?

A clear-cut answer has not been reached upon yet. The truth is that a heat pump is less expensive in the winter at temperatures above 40° Fahrenheit. Correspondingly, a gas furnace (propane or natural) is the least expensive at temperatures below 40° Fahrenheit.

Is there a way to get the best of both a heat pump and gas furnace?

Dual Fuel Heating

Yes, you could invest in the dual fuel system. We can provide you this system that is becoming very popular. Using a dual fuel HVAC system in the house can give you the best of both worlds. The heat pump works at temperatures above 40° Fahrenheit and the gas furnace works at temperatures below 40° Fahrenheit. As there are no “heat strips” or electrical resistance heating coils on the dual fuel system, the gas furnace acts as the back-up or secondary heating system for the heat pump instead of the “heat strips.”

Is there any difference in the summer between the use of a heat pump and a straight A/C unit?

No, as long as the SEER (Seasonal Energy Efficiency Ratio) rating is the same for both. Air conditioning condensing units are placed outside on a pad and are connected to an evaporator at the end of a gas furnace by means of Freon lines. Condensing units and evaporators have to be “matched” by the manufacturer to achieve the desired SEER rating.

We are the heat pump repair experts

For the best service and rates in Raleigh, Durham, Wake Forest, Cary & Chapel Hill, call our offices now to schedule an appointment or visit our contact page.

NATE CertifiedWe have highly trained and certified heat pump repair experts. Our techs are Nate certified licensed bonded and receive weekly training to ensure your heat pump is working better than ever after our service.

$20 off heating and ac service

Serving the Raleigh Triangle Since 1922

    • Location

      138 Donmoor Court
      Garner, NC 27529

      Mon – Sat: 6AM – 7PM
      Sunday: 7AM – 5PM

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    • Contact Us

      Raleigh
      (919) 676-8882

      Wake Forest
      (919) 676-8882

      Greater Cary
      (919) 676-8882

      Durham & Chapel Hill
      (919) 676-8882